Policy

Refund Policy

Effective Date: July 01, 2025
Applicable to All Programs Offered by BusinessBee

At BusinessBee, we are committed to delivering high-quality training and professional development services. This Refund Policy outlines the terms under which refunds are granted for our programs and services.

1. General Refund Eligibility

  • Refunds may only be considered for classroom-based or live online programs
  • Refund requests must be made in writing via email to info@businessbee.org
  • Requests must include full name, contact details, course title, and reason for cancellation

2. Refund Conditions

Condition Refund Eligibility
Request made 7 or more days before training start date Request made 7 or more days before training start date Eligible for a full refund (excluding any applicable transaction charges), unless the payment is explicitly stated as non-refundable, in which case no refund will be provided
Request made within 7 days of training start date Not eligible for refund Not eligible for refund
Partial participation in live training Not eligible for refund
Accessed any portion of recorded/on-demand content Not eligible for refund
BusinessBee cancels or reschedules a training Full refund or option to defer to another batch

3. Non-Refundable Items

  • Service fees, transaction charges, or payment gateway fees are non-refundable
  • No refunds will be issued for:
    • The payment is explicitly stated as non-refundable
    • No-shows or late arrivals
    • Participants removed due to code of conduct violations
    • Bundled courses after accessing any included module

4. Processing Time

  • Approved refunds will be processed within 7–10 business days to the original mode of payment

5. Substitution Option

  • • In lieu of a refund, a one-time substitution may be requested for another participant or batch of the same course, subject to prior approval and seat availability

6. Contact for Refund Queries

If you have questions about this Refund Policy or your specific case, please contact:

BusinessBee
📧 Email: info@businessbee.org
📞 Phone: +8801842104567
🌐 Website: www.businessbee.org